You can use a text telephone/teletypewriter (TTY) to communicate with anyone and anytime on the phone!  The relay operator reads aloud the message you typed to the other party and types the other party’s voiced message and background sounds, if any, to you.

This service is designed for people who are Deaf, Hard of Hearing or have a Speech Disability.

This relay service is available in English-to-English and Spanish-to-Spanish.

The TRS Customer Profile allows you to store your relay call preferences and helps speed up call processing.

Click here for information about a similar Internet-based relay service called T-Mobile IP Relay.

How Does TTY Relay Work?

It’s simple!

Just dial 711 (or 800-735-8583 for English or 800-877-1229 for Spanish) on your TTY and a relay operator will answer with “Relay South Carolina”.

Type the area code and telephone number you wish to call and type “GA” (“Go Ahead”).  The relay operator will dial the number and connect you to the other party.

  • 1

    Type your message on the TTY. Type “GA” (“Go Ahead”) at end of each message. The “GA” indicates that it is the other party’s turn to respond.

  • 2

    The relay operator reads aloud the message you typed to the other party.

  • 3

    The other party listens, then speaks.  When they say, “Go Ahead”, it is your turn to respond.

  • 4

    The relay operator types the other party’s voiced message to you.

To conclude the call, type “GA to SK” (“Stop Keying”) to indicate that you are ready to hang up.

Computer ASCII Call Processing

Computer users can also access Relay South Carolina directly by setting their communications software to the following protocols at speeds ranging from 300 to 2400 baud: (Note: It may be helpful to set the “time out” to 100 seconds.)

  • 8 Bits

  • No Parity

  • 1 Stop Bit

  • Full Duplex

When calling at a rate of 300 baud or below, follow the setting below:

  • 8 Bits

  • No Parity

  • 1 Stop Bit

  • Half Duplex